Does not work at all!

I have never been able to get this app to work correctly. It scans the picture then produces a bunch of gobbledygook you cant read. I dont know what I am doing wrong. From the other reviews they love this app. For me it have never worked once!!! Waste of money. Wish I could figure how why it doesnt work for me.

Scavaglieri about Prizmo - Pro Scanner, v3.1.5